Which plugin is installed with FSM along with the Planned Maintenance plugin?

Which plugin is installed with FSM along with the Planned Maintenance plugin?

• A. com.snc.field_service_mgmt
• B. Planned Maintenance (com.snc.planned_maintenance)
• C. com.snc.maintenance_scheduler
• D. com.snc.planned_maintenance_ext

Answer: (B)

In ServiceNow, certain products come with companion plugins that extend their capabilities. When FSM (Field Service Management) is installed in Paris, it includes the Planned Maintenance functionality as a built-in companion, identified by the plugin ID com.snc.planned_maintenance. This is the exact plugin that enables the planned maintenance features that work hand-in-hand with FSM, such as planning maintenance tasks, linking them to assets, and coordinating with field work orders. That’s why the listed Planned Maintenance option is the correct choice: it’s the plugin that ships with FSM to support those capabilities. The other plugin IDs refer to different components—one is the core FSM plugin itself, while the others point to separate maintenance-related extensions or utilities that aren’t the default companion provided with FSM.

In ServiceNow, certain products come with companion plugins that extend their capabilities. When FSM (Field Service Management) is installed in Paris, it includes the Planned Maintenance functionality as a built-in companion, identified by the plugin ID com.snc.planned_maintenance. This is the exact plugin that enables the planned maintenance features that work hand-in-hand with FSM, such as planning maintenance tasks, linking them to assets, and coordinating with field work orders. That’s why the listed Planned Maintenance option is the correct choice: it’s the plugin that ships with FSM to support those capabilities.

The other plugin IDs refer to different components—one is the core FSM plugin itself, while the others point to separate maintenance-related extensions or utilities that aren’t the default companion provided with FSM.