Maintenance Work Orders can be based on which factors?

Prepare for the ServiceNow Field Service Management (FSM) – Paris Test. Enhance your skills with comprehensive flashcards and multiple choice questions, each enriched with explanations. Ace your exam with confidence!

Multiple Choice

Maintenance Work Orders can be based on which factors?

Explanation:
Maintenance work orders in FSM are driven by how preventive maintenance is scheduled: either on a time-based interval or on meters/usage. This means you can set a maintenance task to occur after a set duration (for example, every 90 days) or after the asset has accumulated a certain amount of usage (like hours of operation, miles driven, or cycles). These triggers ensure maintenance happens routinely or when the asset’s activity indicates service is due, helping prevent failures and downtime. Other factors like employee availability, customer service window preferences, or insurance considerations influence when a task is scheduled or assigned, but they don’t determine the automatic creation of maintenance work orders.

Maintenance work orders in FSM are driven by how preventive maintenance is scheduled: either on a time-based interval or on meters/usage. This means you can set a maintenance task to occur after a set duration (for example, every 90 days) or after the asset has accumulated a certain amount of usage (like hours of operation, miles driven, or cycles). These triggers ensure maintenance happens routinely or when the asset’s activity indicates service is due, helping prevent failures and downtime.

Other factors like employee availability, customer service window preferences, or insurance considerations influence when a task is scheduled or assigned, but they don’t determine the automatic creation of maintenance work orders.

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